Information we collect
Personal and Medical information we gather includes:
· Patient demographics i.e last name, first name, address, Date or Birth, Phone Number etc
· Email address
· Health Questionnaire
· Personal Health record
eClinicalWorks, LLC., does not and will not sell or rent the personal and medical information we gather to anyone. This information enables healthcare providers to provide you with better and accurate care.
The information includes your username and password information which you are provided by your health care provider to gain access to the portal.
Use of your Information
Information collected on portal be used to enhance your experience in the following ways:
· Access to personal health record
· Manage your personal information
· Complete health questionnaires prior to your visit to the clinic
· Communication with your health care provider
Control and Security of your information
Do not share your portal password with anyone. Other than when you log on to the site, we will never ask you for your password.
Your personal information is protected by the password you receive from your health care provider when you are provided access to the portal. Please keep this password confidential. The confidentiality of your password is yours to protect. You may change your password at any time by clicking on the “Reset Password” on the login page.
When and with whom we share your personal information
We never sell or rent your personal and medical information to anyone under any circumstances. We will only share your personal information with our agents, representatives, trusted service providers and contractors that are offering certain products or services in connection with the usage of the portal.
We may need to disclose user information in certain exceptional circumstances, such as to protect our legal rights, to address actual or threatened illegal or harmful conduct, or as required by law or legal process (e.g., a search warrant, subpoena or court order).
Except for the purposes cited above, we will never share your personal information with anyone unless we have your express permission. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
Cookies and other computer information
When you visit patient portal, we may place a "cookie" (a small text file) on your computer’s hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. One of the purposes of cookies is to provide a convenience feature to save you time.
You have the ability to accept or decline cookies. If you choose to decline the cookie, you may not be able to log in or use this site based on the browser you use. (To change your cookie preference, check the “Help” menu on the browser)
Email Communications you receive
If you prefer not to receive informational emails, please contact your health care provider and request for your email address to be removed from your record.
Advertising on the site
Advertisements on patient portal with links may be displayed by eClinicalWorks or other companies which may not be endorsed, owned or controlled by eClinicalWorks. eClinicalWorks LLC., is not responsible for the content or privacy and security practices of these sites.
Closing your account
If you wish to close your account at any time, you can do so by contacting the health care provider and requesting for your account to be closed. Once you close your account, you will no longer be able to access information on patient portal.